Saturday, September 20, 2008

I'm Wanted

You know, sometimes it's nice being wanted by something/someone. But when you're already part of something, and they keep wanting you, it gets a little annoying. What exactly am I talking about? Car insurance. You see, my wife and I had our own individual auto policies . . . but when she got her new car, we decided to merge our insurances to save money over all. So, I did away with my own personal policy and piggy-backed onto hers. My pretty spotless driving record (just as of late) would offset her not-so-great record. For the first couple of months, everything was going alright. And then, I started getting stuff in the mail from AIS, our insurance broker.

At first I thought it might be just a glitch in their system. They just probably hadn't noticed that I was with my wife's AIS brokered Mercury Insurance policy. But I keep getting things in the mail from them, 2 years after we did this, begging me to get back with them. Usually, I just discard it, but then they started e-mailing me. Here's their latest effort.
AIS Wants You Back!

You were previously insured with Auto Insurance Specialists and We Want You Back!

I’m Sam from AIS and I have been assigned to work on your account.
I will help you find a low price on insurance with coverage that is best for you. Please call me directly at 800-8xx-xxxx / ext. xxxx, M-F from 9am-6pm.

Please contact me via phone or email me (Sam@xxx) with a convenient time and I'll call you. I look forward to working with you.

Sam Axxxxx
10 years of service with AIS
I thought this time, I would respond to them. Here's my e-mail response to good ol' helpful Sam.
Seriously? No way. 'Cause I totally already have a policy thru AIS with Mercury Insurance with my wife. You're telling me that you can beat your own low prices? Outstanding!

But on a more serious note, these repeated e-mails and mail notifications to get back with your company when I'm already with your company shows poor communication between your departments. This is totally making me rethink my relationship with AIS and Mercury insurance.

Jaime P.
Current Customer
Stop contacting me.
I haven't heard back from Sam yet. Hopefully I won't ever. And they'll leave me the fuck alone.

No comments:

Blog Widget by LinkWithin
Custom Search
Apple iTunes
.Mac (Apple Computer, Inc.)