At first I thought it might be just a glitch in their system. They just probably hadn't noticed that I was with my wife's AIS brokered Mercury Insurance policy. But I keep getting things in the mail from them, 2 years after we did this, begging me to get back with them. Usually, I just discard it, but then they started e-mailing me. Here's their latest effort.
AIS Wants You Back!I thought this time, I would respond to them. Here's my e-mail response to good ol' helpful Sam.
You were previously insured with Auto Insurance Specialists and We Want You Back!
I’m Sam from AIS and I have been assigned to work on your account.
I will help you find a low price on insurance with coverage that is best for you. Please call me directly at 800-8xx-xxxx / ext. xxxx, M-F from 9am-6pm.
Please contact me via phone or email me (Sam@xxx) with a convenient time and I'll call you. I look forward to working with you.
Sam Axxxxx
10 years of service with AIS
Seriously? No way. 'Cause I totally already have a policy thru AIS with Mercury Insurance with my wife. You're telling me that you can beat your own low prices? Outstanding!I haven't heard back from Sam yet. Hopefully I won't ever. And they'll leave me the fuck alone.
But on a more serious note, these repeated e-mails and mail notifications to get back with your company when I'm already with your company shows poor communication between your departments. This is totally making me rethink my relationship with AIS and Mercury insurance.
Jaime P.
Current Customer
Stop contacting me.
No comments:
Post a Comment